Licensed, Certified, and Accountable Hearing Care
Hearing aids are medical devices, not gadgets. Here is why it matters that you buy them from a licensed clinic.
Every Clinic, Individually Licensed
Under India’s Medical Devices Rules, 2017, hearing aids are regulated medical devices, and any establishment that sells or stocks them must hold a Registration Certificate in Form MD-42, issued by the State Licensing Authority (the Food & Drug Administration).
Every Crystal Hearing Solutions clinic holds its own MD-42 licence for its premises. This is not a single company-level paper; each clinic you walk into is an individually registered, government-licensed medical device establishment.
What the MD-42 Licence Means for You
Many hearing aid shops in Mumbai operate without any medical device licence at all. Choosing a licensed clinic protects you in ways that are easy to take for granted:
100% Genuine Devices
Licensed establishments source through authorized, traceable supply chains, so you never receive grey-market or refurbished stock sold as new.
Full Accountability
We maintain purchase and sale records for every device we dispense, as the law requires, so your warranty and service history are always protected.
Regulated Premises
Our clinics meet the storage and handling standards set by the drug control authority and are answerable to it.
Qualified Supervision
Devices are dispensed under qualified, trained personnel, not over-the-counter salesmanship.
Certified People, Not Just Certified Premises
A licence covers the clinic. Certification covers the people inside it. Our clinical team consists strictly of Rehabilitation Council of India (RCI) registered audiologists and speech-language pathologists, and we are authorized partners of the world’s leading hearing aid manufacturers: a Certified Signia Sound Center, a Phonak Sapphire Partner, and a ReSound Excellence Award winner.
Verified Technology, Verified Fittings
Our commitment to doing things properly extends beyond paperwork. We are one of the few hearing care providers in Mumbai offering Real Ear Measurement (REM), the gold-standard test that verifies your hearing aid’s output inside your own ear canal. Licensed premises, certified professionals, and scientifically verified fittings: that is the full picture of accountable hearing care.
Experience the Difference a Licensed Clinic Makes
Visit any Crystal Hearing Solutions clinic across Mumbai, Navi Mumbai, and Thane, or book a home visit. Bring your questions; we will happily show you our credentials.